Job Role : Events Sales co ordinator
Job Type : Permanent
Location : Farnham
Salary : £16,000 to £21,000
Reference : P 11026
Our client is a market leader in events across Europe and due to continued expansion they now have the following exciting opportunity available based at our Head Office in Farnham.
Answering incoming calls and emails from clients, in a fast paced environment. Your lively, fun personality and awesome sales ability will convert these enquiries to sales. You will be highly organised, following up potential leads, and contacting previous clients to further increase your conversions. Our customers are very diverse and range from very large corporate groups arranging bespoke events and conferencing, to individuals and families.
What will the right candidate have?
Ideally commutable within 20 miles of Farnham, Surrey, You will need to be a self-motivated person with a cheerful and outgoing personality to work within an existing team. Whilst sales experience is a bonus a lively and enthusiastic voice and the ability to multi-task is a must.
To take incoming telephone calls from potential customers enquiring about the availability These customers will need an explanation of the types of event we offer, the availability we have and the cost of the different events we run.
Respond to enquiries via email, with the same information as outlined above.
There are a number of outgoing calls that also need to be made, chasing customers with outstanding payments for events, making call backs to get customer feedback after their event and chasing any enquiries that were not converted into bookings after their initial call.
Some administrative tasks are also performed by the department; ranging from paying off and banking deposits and balances sent to Head Office for events to collating statistics as may be required.
Evening and weekend work (1 day most weekends) is required and is organised on a rota system. This overtime can be paid or taken as time off in lieu. A similar rota is organised to provide appropriate cover for Bank Holidays.
- Highly organised
- Ability to multitask
- Attention to detail
- Able to communicate at all levels
- Exceptional customer service skills
- Desire to be successful
- Proven track record in a similar sales environment. (3 years Ideally)
- Able to think on your feet
- Team player